Why Huddle House Franchise Owners Don’t Need Restaurant Experience

Find out if you’ve got what it takes to own a Huddle House franchise

If you’ve been searching for a good franchise opportunity, you’ve got a lot of factors to consider besides the hard numbers: Is the business worthy? Will it be around for the long haul? Will the corporate culture be the right fit for you? And in the case of the Huddle House franchise, you might be wondering whether you need restaurant experience to run a successful breakfast franchise.

The good news is, you don’t. We’re a 50-year-old breakfast and family dining franchise that fills an important role in communities. Our locations are gathering spots where people celebrate the important milestones in their lives, whether that means a Little League victory or being grateful to have your family with you for Sunday brunch. So how do you know whether Huddle House is the right investment for you?

Who better to tell you that than some of our Huddle House franchisees? They know better than anyone what it takes to be a successful owner. We’ve asked many of them what they think it takes to be a good franchisee. Here’s what some of them said:

“It helps to be an organized person who’s either comfortable with numbers or willing to be taught. Other than that, they need to be a people person. It’s not necessarily an easy business. You have to get everything right. People want their eggs the right way. If the guest says it’s not right, it doesn’t matter if it’s right or not. If it’s not right to them, it’s not right. You have to really enjoy serving others.”

— Mark Little, who owns more than a dozen Huddle House franchises in Mississippi and Tennessee with his father, Taft

Hiram and Jeanne Griffin“A good franchisee would be somebody who stays involved in the business. It’s a common, down-to-earth person who doesn’t think they are better than everybody else. You’ve got to be in line with your customers and your staff. When you look down on your staff, they tend not to respect you.”

— Jeanne Griffin, who owns a Huddle House franchise in Nashville, Georgia, with her husband, Hiram

“Restaurant experience is not important. If you have empathy around people when they have an issue, you will be very successful. But if you can’t handle people’s complaints or recommendations, you shouldn’t be in any kind of people business.” [Tony]

Tony and Rhonda Hernandez“With Huddle House, you don’t have to re-create the wheel. You do what they have laid out, and you’ll be successful. But if you go into a privately owned restaurant, you have to come up with your own policies and procedures and recipes and all that. Even though I didn’t have a background in restaurants, I didn’t have to have it.” [Rhonda]

— Tony and Rhonda Hernandez, who own a Huddle House franchise in Natchitoches, Louisiana

Rance Reese“I think a sanguine-type personality that gets out there, has fun, laughs and has a great time would do well. But also someone neat and organized who keeps things in order. Somebody who will have energy to put into the business and a can-do attitude. I’m not afraid to go in and clean the restrooms. If I need to get in there and scrub the toilet, I’ll do that. The employees know I’m not too good to do any job in here.”

— Rance Reese, 55, a Huddle House franchisee since 2004, owns restaurants in Clarkesville and Cleveland, Georgia

“Yes, having restaurant experience is a good thing, but it’s OK not to have it. If you don’t have it, it’s still a good idea to have someone that you know and can trust who can give you advice. … As far as the type of person who would enjoy it, that would be someone who likes business, who likes service, who understands business and how money works.”

— Matthew Flynn, who owns a dozen Huddle House restaurants with his business partner, Cody Harrell